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icx-7150 failed/corrupted images.

Multilanguage
New Contributor

good day

so we suffered a power outage and the two RUCKUS ICX-7150-C12P Switch are on the t boot cursor, not loading.

I followed the link to load a new image however on update_primary I get this;

TFTP from server 192.168.0.2; our IP address is 192.168.0.3
Filename 'SPS08095sufi.bin'.
Load address: 0x70000000
Loading: #

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-a-Software-re...

I have tried version h, r, and s.

Files SPS08095sufi.bin and SPR08095sufi.bin. These are the 2 files in the image directory.

Wrong images or something else?

Thank you

 

 


!!!Error: Invalid FI Image file: Header Type 0x403

1 ACCEPTED SOLUTION

BenBeck
Moderator
Moderator

Copy a UFI image (such as 'SPS08095sufi.bin') to both primary and secondary flash, wr mem and then reload. The UFI message you are seeing should go away at that point. 

 

Ben Beck, RCNA, RCNI, Principal Technical Support Engineer
support.ruckuswireless.com/contact-us

View solution in original post

10 REPLIES 10

Hi @Multilanguage 

Greetings!!!

Thank you for your response and confirmation.

One of our engineers from the ICX team will assist you further with this request.

Thank you once again for your patience and cooperation.

 

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

Multilanguage
New Contributor

No worries, after much digging around I found this post and the switches restored to normal.
https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Firmware-Upgrade-for-ICX-715...
However they are still in 8090k using bin files

Hi @Multilanguage 

Thank you for reviewing the existing posts.

However, please note that the post you referred to is intended specifically for Lennar Homeowners and may not apply to other user groups such as Enterprise customers.

If you have any questions or need further assistance, feel free to post them here.

Thank you again for your patience and understanding.

 

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

Mayank
RUCKUS Team Member

Hi Multilanguage,

Thank you for posting your query !!!

I understand that after power outage two Ruckus 7150-C12P are on the boot cursor and they are not loading

And you have already tried to pefrom a software recovery but the issue remians the same.

I have a question for you here :

>Have you tried to boot the ICX from the secondary code from the Boot mode "boot system flash secondary" if not can you give it try.

>Have you tried a hard rest of the ICX if not can you give it try.

Moving Forward If this issue is not resolved , Please log a ticket with the below link so that we will help you to process RMA

https://support.ruckuswireless.com/contact-us

I hope this information helps you

Please feel free to leave us a message if any concerns

Note: Please feel free to mark the post as ACCEPTED SOLUTIONS if its addressed your query.

Thanks
Mayank

Multilanguage
New Contributor

I found a post in the community that allowed me to reload the flash, so the switch is up.
NAND Type: Micron NAND 2GiB (x 1)
Compressed Pri Code size = 29360128, Version:08.0.90kT211 (SPS08090k.bin)
Compressed Sec Code size = 29360128, Version:08.0.90kT211 (SPS08090k.bin)
Compressed Pri Boot Code size = 786944, Version:10.1.15T225 (mnz10115)
Compressed Sec Boot Code size = 786944, Version:10.1.15T225 (mnz10115)
Code Flash Free Space = 1151504384

how version
Copyright (c) Ruckus Networks, Inc. All rights reserved.
UNIT 1: compiled on Feb 23 2021 at 00:00:27 labeled as SPS08090k
(29360128 bytes) from Primary SPS08090k.bin (Non-UFI)
SW: Version 08.0.90kT211
Compressed Secondary Boot Code size = 786944, Version:10.1.15T225 (mnz10115)
Compiled on Thu Jan 31 07:08:55 2019

HW: Stackable ICX7150-C12-POE
==========================================================================
UNIT 1: SL 1: ICX7150-C12-2X10GR POE 12-port Management Module
Serial #:FEK3825R070
Software Package: BASE_SOFT_PACKAGE
Current License: 2X10GR
P-ASIC 0: type B160, rev 11 Chip BCM56160_B0
==========================================================================
UNIT 1: SL 2: ICX7150-2X1GC 2-port 2G Module
==========================================================================
UNIT 1: SL 3: ICX7150-2X10GF 2-port 20G Module
==========================================================================
1000 MHz ARM processor ARMv7 88 MHz bus
8192 KB boot flash memory
2048 MB code flash memory
1024 MB DRAM
STACKID 1 system uptime is 20 hour(s) 25 minute(s) 47 second(s)
The system started at 11:54:52 GMT+00 Mon Jul 14 2025

The system : started=cold start

==========================================================================
========== WARNING: Boot-monitor version mismatch!!! ==========
========== Please use "show boot-monitor" command for details ==========
==========================================================================
======================================================================================
=============== WARNING: FI image is not booted from UFI!!! ===============
====== Please download UFI image and reboot the system for full functionality ======
======================================================================================
ICX7150-C12 Switch(config)#

 

Now how do I get it to a UFI version?