failed to connect ICX 7150 to SZ

[tomer_iyar]

Hi,
i have installed an ICX7150-C12-2X1G POE 12-port - Version:10.1.15T225
and i am trying to connect it to my Smartzone vSZ-H - 5.1.1.0.598

i have followed the guide and configure the switch with the "sz Active-list command
and i have verified there is connectivity between both devices on all ports, but this doesnt seem to work for me


SSH@GroupA#show sz status

============    SZ Agent State Info     ===================
Config Status: None     Operation Status: Enabled
State: SZ QUERY             Prev State: INIT                 Event: SZ QUERY RESPONSE

SWR List            : None
Active List         : 10.31.3.8
DHCP Option 43      : No
DHCP Opt 43 List    : None
Passive List        : None
Merged List         : 10.31.3.8
Merged Idx: 0    IP : 10.31.3.8
Switch registrar host: sw-registrar.ruckuswireless.com
Switch registrar discovery retry count: 7
Switch registrar host resolve failure count: 7

SZ IP Used          : 10.31.3.8
SZ Query Status     :
        In Progress. Response Not Received.

sz logs
-------------------------
Jan  1 19:48:35:https_connmgr_send_request>Entered.
Jan  1 19:48:35:sz_execute_state_machine>Exit with state/event: SZ QUERY/5, TIMER/2002 RC: 1
Jan  1 19:48:35:sz_execute_state_machine>Entering with state/event: SZ QUERY/5, SZ QUERY RESPONSE/2007
Jan  1 19:48:35:sz_parse_sz_query_response -- Status: 600 <<
Jan  1 19:48:35:sz_fsm_sz_query_state>Moving to IP:10.31.3.8 because of retry count: 36
Jan  1 19:48:35:sz_execute_state_machine>Exit with state/event: SZ QUERY/5, SZ QUERY RESPONSE/2007 RC: 1
Jan  1 19:48:35:HTTP Request Error:Http remote connection close called.


any ideas? thanks.

[jijo_panangat]

Please configure ntp, you may use public servers if you dont have one in-house.

[simon_pollard]

With reference to my last comment; what does the show stack output look like?

[tomer_iyar]

SSH@RUCKUS-sw#show stack
T=4d18h28m19.4: alone: standalone, 😧 dynamic cfg, S: static
ID   Type          Role    Mac Address    Pri State   Comment
1  S ICX7150-C12P  alone   c0c5.2091.5df1   0 local   None:0
2  S ICX7150-48P   member  0000.0000.0000   0 reserve


     +---+
  3/1| 1 |3/2
     +---+
Current stack management MAC is d4c1.9e9a.f0f4

[simon_pollard]

You need to remove the stack configuration from the 7150-C12P with the stack unconfigure command 

Your SZ only has a single switch license and your 7150 is identifying itself as a two switch stack so the SZ will not let it join as there is not sufficient license capacity.  Alternatively add switch management licenses to the SZ. 

Your show stack output needs to look like this;

***** Warning! stack is not enabled. *****

T=50m46.8: alone: standalone, 😧 dynamic cfg, S: static
ID   Type          Role    Mac Address    Pri State   Comment
1  S ICX7150-C12P alone   d4c1.9e29.0d09   0 local   None:0


     +---+
  3/1| 1 |3/2
     +---+
Current stack management MAC is d4c1.9e29.0d09

[tomer_iyar]

done,

SSH@RUCKUS-sw#show stack

***** Warning! stack is not enabled. *****

T=4d19h25m58.2: alone: standalone, 😧 dynamic cfg, S: static
ID   Type          Role    Mac Address    Pri State   Comment
1  S ICX7150-C12P  alone   c0c5.2091.5df1   0 local   None:0
2  S ICX7150-48P   member  0000.0000.0000   0 reserve


     +---+
  3/1| 1 |3/2
     +---+
Current stack management MAC is d4c1.9e9a.f0f4


still not connecting