Switch not working

[LetsGetIt]

Switch is red and pending on the app. Any help is greatly appreciated. 

 

 

 

 

 

[aalvarez6]

Hi @LetsGetIt 

Thank you for using the forum. 

It looks like the switch lost the ip address and that's probably why is showing in red. 

-Can you please share with us how are things connected? For example, is the switch connected to a router directly? 
-Have you recently had a power outage?
-Is this affecting your connection?

Best Regards,

Ayleth Alvarez | Sr Technical Support Engineer | TAC Wired 

[LetsGetIt · Accepted solution]

Hi Ayleth, 

-the switch is connected to an router provided by ATT (if I’m understanding correctly). 

-no recent powers outage to my knowledge 

-it is affecting the connection. 

I have recently unplugged it for 10 minutes and plugged it back up (x2). 

Thanks

[LetsGetIt]

What is the solution 

[aalvarez6]

Hi @LetsGetIt, 

Is the router connected to the management port on the switch? Or is it connected in one of the other ports? Can you please share with us a picture of how are things connected? 

Best Regards,

Ayleth Alvarez | Sr Technical Support Engineer | TAC Wired