Reset wireless password

[sathishtce]

Hi 

I have RUCKUS ICX7150-C12P-2X1G. Trying to re-set the password using https://unleashed.ruckuswireless.com/user/user_changepass.jsp. But i get below error in the browser. Need support to reset the wireless name and password. My email : sathishtce@gmail.com

Request Error

Error logged at the server

Enable EjsErrors to see errors in the browser.

Thanks

Sathish

[aalvarez6]

Hey @sathishtce, 

Please follow these steps:
you need a USB type C cable and the Type C connector goes to the switch and the USB part goes to the laptop. You can see more information here:
https://www.youtube.com/watch?v=YXR4xhkw3q8&ab_channel=TerryHenry

Best Regards,

Ayleth Alvarez | Sr Technical Support Engineer | TAC Wired