Optical Monitoring not working ICX7450/ ICX7550

[Donjb2007]

 

Hi,

I have two switches, ICX7450 and ICX7550. Below is a table with switch models and tested image SW versions. On both switches, I could not get Digital Optical Monitoring to work on Ruckus vendor-provided part numbers: 33211-100 & 33210-100, but can get Digital Optical Monitoring to work on Brocade vendor-provided part numbers: 33211-100 & 33210-100 not matter the image versions .

 

Global DOM settings

optical-monitor
optical-monitor down-port-enable
optical-monitor non-ruckus-optic-enable

Show Optic

STBD_SAS#sh optic 1/1/4
Port Temperature Voltage Tx Power Rx Power Tx Bias Current
+-----+-------------+-------------+-------------+-------------+---------------+
1/1/4 29.9140 C 3.3328 volts -005.0196 dBm -026.3827 dBm 6.392 mA
Normal Normal Normal Low-Alarm Normal

STBD_SAS#sh optic 1/1/6

1G M-SX on port 1/1/6 is not capable of optical monitoring.

Show Media

Note: 1/1/4 is the Brocade vendor-provided SFP

Note: 1/1/6 is the Ruckus vendor-provided SFP

STBD_SAS#sh media eth 1/1/4 

Port    1/1/4: Type  : 1GE M-SX(SFP) 

             Vendor: RUCKUS             Version: A 

             Part# : 33210-100          Serial#: TAF217060000DV4

STBD_SAS#sh media eth 1/1/6 

Port    1/1/6: Type  : 1GE M-SX(SFP) 

             Vendor: RUCKUS             Version: A 

             Part# : 33210-100          Serial#: TAU121110000188 

Show Media Validation

 STBD_SAS>sh media validation 

Port       Supported Vendor          Type       

---------------------------------------------------------------------             

1/1/4      Yes       RUCKUS                Type  : 1GE M-SX(SFP)

1/1/6      Yes       RUCKUS                Type  : 1GE M-SX(SFP)              

Syslog

Log on both switches suggest that the Ruckus-provided SFP is not Brocade qualified

Enabling Port defined Optical Monitoring

en

config t

int ethe 1/1/6

optical-monitor

1G M-SX(SFP) on port 1/1/XX is not capable of optical monitoring

Model	SW Version	SFP Vendor 1	SFP Part Number	DOM Supported	DOM Works?	SFP Vendor 2	SFP Part Number	DOM Supported	DOM Works?
ICX7450	08.0.70d	Ruckus	33211-100/ 33210-100	Yes	No	Brocade	33211-100/ 33210-100	Yes	No
ICX7450	08.0.80f	Ruckus	33211-100/ 33210-100	Yes	No	Brocade	33211-100/ 33210-100	Yes	No
ICX7450	08.0.95d	Ruckus	33211-100/ 33210-100	Yes	No	Brocade	33211-100/ 33210-100	Yes	Yes
ICX7450	08.0.95n	Ruckus	33211-100/ 33210-100	Yes	No	Brocade	33211-100/ 33210-100	Yes	Yes
ICX7550	08.0.95f	Ruckus	33211-100/ 33210-100	Yes	No	Brocade	33211-100/ 33210-100	Yes	Yes
ICX7550	08.0.95n	Ruckus	33211-100/ 33210-100	Yes	No	Brocade	33211-100/ 33210-100	Yes	Yes

[Mayank]

Hi @Donjb2007,

Thank you for reaching us.

Could you please share with us the screenshot of the label picture of the SFP on both sides?

Thanks

[Donjb2007]

Hi Mayank,

see attached pictures in original post, above.

[Mayank · Accepted solution]

@Donjb2007 

Thank you for the update.

Below is my observation :

We have an issue going on with that part number ( 33210-100), This is the defect number FI-264785 and it should be fixed in 08095j.

However if it still seeing in 8095n I would recommend you to open a case with us so that we can check it internally.

Please log a ticket with the below link so that we will help you further

https://support.ruckuswireless.com/contact-us

I hope this information helps you

Please feel free to leave us a message if any concerns

Note: Please feel free to mark the post as ACCEPTED SOLUTIONS if its addressed your query.

Thanks

[Chandini]

Hi Donjb207

Thank you for reaching us

Could you also help us with below details from the switch along with the picture requested in previous post

• show version
• dm optic 1/1/4 eeprom
• dm optic 1/1/6 eeprom
• show int br | inc 1/1/4
• show int br | inc 1/1/6

Thanks