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10-17-2023 02:35 PM
Hello to everyone!!!
I have 12 ICX series switches deployed, but one of them disconnects from the cloud many times daily. It's the only one with this issue; the rest work excellently, If someone it has the same problem I'll grateful for your help.
Solved! Go to Solution.
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10-17-2023 02:46 PM - edited 10-17-2023 02:46 PM
Hey there. Have we done any troubleshooting to see if there is a problem in the path towards the cloud (internet) or an intermittent issue such as CPU spike? What code is this unit on? You can always open a support case (see my signature) and an engineer can help diagnose the issue.
support.ruckuswireless.com/contact-us