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Managed ICX 7150 Stack Switches after a reboot change UFI to non-UFI ?

rafael_rocha_i5
New Contributor III

Hello pack ! I am having trouble in 2 stack of switches that after a reboot by unknown reason somehow "managed" to change their ufi to non-ufi firmware even if they keeped the same version.

So the situation is that group of switches of a specific building, which were already managed by the smartzone in version 6,were used by us to test the stability of last firmware versions for the ICX 7150, last week we decide to upgrade the firmware of all of them to 8095d. After the procedure all of them was showing online and with the correct version of SPS08095d.

But, looking today, 2 days before 2 stack got reboot and for some reason, they did not come back to the SZ, looking the cli of them, when applying the show version they are showing that warning message and that the firmware were non-ufi. So, what is the reason ? It is a bug ? I need to do some so the situation don't happening again ?

Firmware History

2021/06/10 22:51:30
DC:AE:EB:3B:61:18
FI08095d
SPS08095dufi
Completed
N/A

 Copyright (c) Ruckus Networks, Inc. All rights reserved.
    UNIT 1: compiled on May 17 2021 at 06:38:01 labeled as SPS08095d
      (31457280 bytes) from Primary SPS08095d.bin (Non-UFI)
        SW: Version 08.0.95dT211
      Compressed Primary Boot Code size = 786944, Version:10.1.19T225 (mnz10119)
       Compiled on Tue Feb  2 08:21:45 2021
    UNIT 2: compiled on May 17 2021 at 06:38:01 labeled as SPS08095d
      (31457280 bytes) from Primary SPS08095d.bin (Non-UFI)
        SW: Version 08.0.95dT211
      Compressed Primary Boot Code size = 786944, Version:10.1.19T225 (mnz10119)
    UNIT 3: compiled on May 17 2021 at 06:38:01 labeled as SPS08095d
      (31457280 bytes) from Primary SPS08095d.bin (Non-UFI)
        SW: Version 08.0.95dT211
      Compressed Primary Boot Code size = 786944, Version:10.1.19T225 (mnz10119)

6 REPLIES 6

Hey Rafael, 

Please try recopying the UFI image via tftp/SCP and reloading. If that does not resolve the issue, please open a case (see my signature). 

Ben Beck, RCNA, RCNI, Principal Technical Support Engineer
support.ruckuswireless.com/contact-us

Jacob
New Contributor

Hello,

I seem to be having a similar issue with an ICX 7150-12P running "non-UFI" and not connecting to the SmartZone. This switch was previously connected and managed by the SmartZone, so I am not sure what happened. 

Were you able to resolve your issue? Any advice would be appreciated.