04-18-2024 04:36 AM
Hi,
I am having some problems configuring an icx8200 switch. I am following the Ruckus Fastiron Web Manamgement Interface UserGuid 10.0.10. The management port is assigned with an IP address, users are created and authentication is set up.
According to the show web command, the HTTP and HTTPS servers are enabled. However, no IP is displayed under Web Session Management.
The laptop is connected directly to the management port via LAN cable. I can ping the ip, but cannot reach it via the browser
Thanks for help
Patrick
Solved! Go to Solution.
04-22-2024 01:52 AM
Hi stobbertt,
I would recommend you upgrade this switch to 10010c_cd2 and then test it.
Thanks
04-23-2024 02:50 AM
04-22-2024 01:16 AM
How can i remove the MAC Address? I don´t find the command
04-22-2024 12:12 AM
Hey Stobbertt,
Thank you for reaching us.
I have a question for you here :
What is the firmware version you are on ?
If you are using 10.0 flat I recommend you upgrade this switch to 10010c_cd2 and then test.
Moving Forward If this issue is not resolved , Please log a ticket with the below link so that we will help you further.
https://support.ruckuswireless.com/contact-us
I hope this information helps you
Please feel free to leave us a message if any concerns
Note: Please feel free to mark the post as ACCEPTED SOLUTIONS if its addressed your query.
Thanks
04-22-2024 01:21 AM
Hi,
i use the Firmware RDR10010b / Version 10.0.10bT253
04-22-2024 01:52 AM
Hi stobbertt,
I would recommend you upgrade this switch to 10010c_cd2 and then test it.
Thanks
04-23-2024 01:14 AM
Hi,
i updatet the Switch to 10010c_cd2 and i can´t reach it again via the browser. I can ping the Laptop from the switch console and the other way around but the web ui is not available.
How can i do a factory reset?? I push the reset button for 10 sec. and switch the power on, but it don´t works.
Thanks
Patrick