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ICX7250P POE Daughterboard Replacement?

Anonymous
Not applicable

‎01-23-2021 06:09 AM

Hi

I have obtained a ICX7250P with 08.0.95ba Firmware

The switch works normally, but the POE Module Reports:- Severe Error - Module Failed to Init.

I have reloaded the Boot, Image and POE Firmware with no effect.

The switch works normally, the POE module fails to initialise.

On closer internal inspection this unit has a defective POW Daughterboard, please see the attached picture. The “MSC” IC is burned.

 

Is it possible to obtain a replacement POE daughterboard?

 

Is it possible to just remove this daughterboard and use it as a Non-POW switch?

 

Any insight will be really appreciated.

 

Thanks in advance.

 

Dan

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jijo_panangat
RUCKUS Team Member

‎01-23-2021 07:34 PM

Hi Dan,

You can reach out to the support team with serial number of the switch and request an RMA. ICX switches have a limited lifetime warranty. 
Warranty only applies to the original owner of the product, and doesn't cover environmental damage, misuse, and a variety of other exclusions that are explicitly mentioned in the document referenced in support site.

Hope it helps

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