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10-12-2025 09:55 AM
We are currently facing an issue with our ICX7150-48P switch, where several ports are showing a PoE fault status. Below are the details:
Issue Summary:
Some ports display “internal h/w fault” under PoE status, while others are functioning normally.
Port Admin Oper ---Power(mWatts)--- PD Type PD Class Pri Fault/
State State Consumed Allocated Error
-----------------------------------------------------------------------------
1/1/1 On Off 0 0 n/a n/a 3 n/a
1/1/2 On Off 0 0 n/a n/a 3 n/a
1/1/3 On Off 0 0 n/a n/a 3 n/a
1/1/4 On Off 0 0 n/a n/a 3 n/a
1/1/5 On Off 0 0 n/a n/a 3 n/a
1/1/6 On Off 0 0 n/a n/a 3 n/a
1/1/7 On Off 0 0 n/a n/a 3 n/a
1/1/8 On Off 0 0 n/a n/a 3 n/a
1/1/9 On Off 0 0 n/a n/a 3 n/a
1/1/10 On Off 0 0 n/a n/a 3 n/a
1/1/11 On Off 0 0 n/a n/a 3 n/a
1/1/12 On Off 0 0 n/a n/a 3 n/a
1/1/13 On Off 0 0 n/a n/a 3 n/a
1/1/14 On Off 0 0 n/a n/a 3 n/a
1/1/15 On Off 0 0 n/a n/a 3 n/a
1/1/16 On Off 0 0 n/a n/a 3 n/a
1/1/17 On Off 0 0 n/a n/a 3 n/a
1/1/18 On Off 0 0 n/a n/a 3 n/a
1/1/19 On Off 0 0 n/a n/a 3 n/a
1/1/20 On Off 0 0 n/a n/a 3 n/a
1/1/21 On Off 0 0 n/a n/a 3 n/a
1/1/22 On Off 0 0 n/a n/a 3 n/a
1/1/23 On Off 0 0 n/a n/a 3 n/a
1/1/24 On Off 0 0 n/a n/a 3 n/a
1/1/25 On On 4100 15400 2P-IEEE Class 3 3 n/a
1/1/26 On On 4300 15400 2P-IEEE Class 3 3 n/a
1/1/27 On On 4700 15400 2P-IEEE Class 3 3 n/a
1/1/28 On On 3800 15400 2P-IEEE Class 3 3 n/a
1/1/29 On On 3700 15400 2P-IEEE Class 3 3 n/a
1/1/30 On On 3900 15400 2P-IEEE Class 3 3 n/a
1/1/31 On On 3200 15400 2P-IEEE Class 3 3 n/a
1/1/32 On On 3100 15400 2P-IEEE Class 3 3 n/a
1/1/33 On Off 0 0 n/a n/a 3 internal h/w fault
1/1/34 On Off 0 0 n/a n/a 3 internal h/w fault
1/1/35 On Non-PD 0 0 n/a n/a 3 internal h/w fault
1/1/36 On Off 0 0 n/a n/a 3 internal h/w fault
1/1/37 On Off 0 0 n/a n/a 3 internal h/w fault
1/1/38 On Non-PD 0 0 n/a n/a 3 internal h/w fault
1/1/39 On Off 0 0 n/a n/a 3 internal h/w fault
1/1/40 On Off 0 0 n/a n/a 3 internal h/w fault
1/1/41 On On 4300 15400 2P-IEEE Class 3 3 n/a
1/1/42 On On 4000 15400 2P-IEEE Class 3 3 n/a
1/1/43 On On 4100 15400 2P-IEEE Class 3 3 n/a
1/1/44 On On 4300 15400 2P-IEEE Class 3 3 n/a
1/1/45 On On 3400 15400 2P-IEEE Class 3 3 n/a
1/1/46 On On 4600 15400 2P-IEEE Class 3 3 n/a
1/1/47 On On 3900 15400 2P-IEEE Class 3 3 n/a
1/1/48 On On 4000 15400 2P-IEEE Class 3 3 n/a
-----------------------------------------------------------------------------
Total 63400 246400
Kindly advise whether this issue can be fixed through configuration or firmware update,
or if an RMA replacement is required.
Solved! Go to Solution.
10-16-2025 03:17 AM
Hi Elnoor,
Thank you for the update,
Please log a ticket with the below link so that we will help you to process RMA
https://support.ruckuswireless.com/contact-us
I hope this information helps you
Please feel free to leave us a message if any concerns
Note: Please feel free to mark the post as ACCEPTED SOLUTIONS if its addressed your query.
Thanks
Mayank
