ICX switch is not registering to SZ100

[hailey_glenn]

Hi all,

I'm quite new to configuring Ruckus products and new to configuring a smartzone in general and I'm having a little trouble getting my 7150 ICX switch to register to our SZ100.

The switch I'm using has two lag ports and has multiple vlans. Our sz100 is in a separate vlan from the virtual interface (maybe that has something to do with it), so if anybody can see what's wrong, please let me know.

Here is my config so far:
!
ver 08.0.91T213
!
stack unit 1
  module 1 icx7150-24p-poe-port-management-module
  module 2 icx7150-2-copper-port-2g-module
  module 3 icx7150-4-sfp-plus-port-40g-module
  stack-port 1/3/1
  stack-port 1/3/3
!
!
global-stp
!
lag NOC-UPLINK dynamic id 2
 ports ethe 1/1/23 to 1/1/24
!
!
!
vlan 1 name DEFAULT-VLAN by port
 spanning-tree
!
vlan 15 name NOC-Servers by port
 tagged lag 2
 untagged ethe 1/1/1
 spanning-tree
!
vlan 100 name Office-Net-MGMT by port
 tagged lag 2
 router-interface ve 2
 spanning-tree
!
vlan 200 name Office-Net-DATA by port
 tagged lag 2
 untagged ethe 1/1/2 ethe 1/1/10 to 1/1/12
 spanning-tree
!
vlan 300 name Office-Net-Voice by port
 tagged lag 2
 untagged ethe 1/1/3 to 1/1/9
 spanning-tree
!
!
!
!
!
!
!
!
!
!
!
!
!
aaa authentication web-server default local
aaa authentication login default local
console timeout 5
enable aaa console
enable user disable-on-login-failure 10
enable user password-masking
hostname NOC-ICX7150-24p
ip dhcp-client disable
ip route 0.0.0.0/0 10.1.10.1
!
username super password .....
username pngadmin password .....
username netmgmt password .....
username velofiadmin password .....
!
cdp run
fdp run
!
!
!
!
ntp
 source-interface ve 2
 server 10.1.10.1
!
!
no web-management http
!
!
sz registrar
sz active-list 10.1.12.11
!
!
!
!
!
!
!
!
!
interface ethernet 1/3/1
 speed-duplex 1000-full
!
interface ethernet 1/3/2
 speed-duplex 1000-full
!
interface ethernet 1/3/3
 speed-duplex 1000-full
!
interface ethernet 1/3/4
 speed-duplex 1000-full
!
interface ve 2
 ip address 10.1.10.3 255.255.254.0
!
!
!
!
!
!
!
!
!
!
!
!
end

Here is an SZ log:

NOC-ICX7150-24p(config)#sh sz logs
Start i/max/iter 270/512/2
Oct 24 09:03:05:https_connmgr_send_request>Entered.
Oct 24 09:03:05:sz_execute_state_machine>Exit with state/event: SZ QUERY/5, TIMER/2002 RC: 1
Oct 24 09:03:20:sz_execute_state_machine>Entering with state/event: SZ QUERY/5, SZ QUERY RESPONSE/2007
Oct 24 09:03:20:sz_parse_sz_query_response -- Status: 600 <<
Oct 24 09:03:20:sz_execute_state_machine>Exit with state/event: SZ QUERY/5, SZ QUERY RESPONSE/2007 RC: 1
Oct 24 09:03:20:HTTP Request Error:Http remote connection close called.
Oct 24 09:08:20:sz_execute_state_machine>Entering with state/event: SZ QUERY/5, TIMER/2002
Oct 24 09:08:20:

And according to the sz status, there is no connection and all attempts have failed.

If you need any other information, please let me know.

Thanks!

[abilashpr]

Hi Hailey,

Did you create a new switch group and move your switch to that newly created group from default group ?

If it's not done the please try creating a new switch group, and move the switch to this newly created group the switch should show on SZ100.

I hope there is connectivity from SZ100 to the switch, if it does then there shouldn't be any issue.

Regards,
Abilash PR.

[hailey_glenn]

Abi,

There is connectivity between the SZ100 and the switch. I have created a group for the switch, but it's not showing up in either the default or the new group. I think it's just not registering at all.

[jeff_tillison]

Can you run "show sz status" from switch? 

Does SSH Tunnel Status show Established ?

[hailey_glenn]

the SSH tunnel status shows Not Initiated