Sometime during the night my ICX switch suddenly stopped working and no longer powers up. I woke up to find I did not have any internet in my home so I went to the comms closet to check out the issue. That's when I noticed the switch did not have any power. I attempted several outlets to try and power it back up without any luck. I relocated the switch temporarily to check a different outlet and got the same result. It doesn't appear that we had any sort of power outage last night. I would like to request an RMA so I can get the internet back up and running in my home.
Based on your request, we understand that you are looking for Technical Assistance on your Ruckus Wireless /Switching product deployed in your Lennar Home.
Effective November’2022, ‘Ruckus Support for Lennar Homes customers will no longer be handled by phone, chat or email. We will be exclusively supporting customers via a community forum support model and hence no phone calls, chat or emails will be accepted. \