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ICX 7450 - Unable to save configuration. Flast to Flash Error

Anonymous
Not applicable
Recently I'm having problems saving changes to an ICX 7450-24 stand alone switch (firmware  08.0.90T213):
-----------------------------------------------------------------------------------------
#write memory

 There is no startup config file, unable to save legacy config
flash_fcreat: Failed to create file startup-config.txt
Error - failed to create startup-config.

Flash to Flash Error.
-----------------------------------------------------------------------------------------

Trying to display the startup-config fails 'cause is empty.

#show configuration
INFO: empty config data in the primary area, try to read from backup
INFO: empty config data in the backup area also
-----------------------------------------------------------------------------------------

#show flash
Stack unit 1:
  Compressed Pri Code size = 32454872, Version:08.0.90T213
  Compressed Sec Code size = 32454872, Version:08.0.90T213
  Compressed Boot-Monitor Image size = 786944, Version:10.1.15T215
  Code Flash Free Space = 1779937280

#show files
Type       Size   Name
----------------------
F        32454872 primary
F        32454872 secondary

       64909744 bytes 2 File(s) in FI root

     1779937280 bytes free in FI root
     1777840128 bytes free in /


Any idea?

6 REPLIES 6

david_chavarria
Moderator
Moderator
Is possible that the flash memory is corrupted or damaged.

I would save the configuration in a text file and contact TAC in order to see if the flash memory is damaged and get it replaced if needed.

Regards.

Anonymous
Not applicable
I'm having the same issue, was a solution found?  thanks..Lou

hashim_bharooc1
Contributor III

Hi All,
Hope you are doing Great.

Please open a tac case to work on this issue.
Please use following link to open a TAC case:

https://support.ruckuswireless.com/contact-us

Hope this helps
Thanks
Hashim

bmax1985
New Contributor

having the same issue on a switch not even a year old.  Ruckus support "You don't have support entitlement"....

Why someone would go for these over Cisco of any flavor is beyond me.