Thanks for your insight. We ripped them out and went with Cisco who provides support within the 1st year and hardware for critical failures throughout the life cycle. The support may be great. The command set not so much. The UI support told us to us...
having the same issue on a switch not even a year old. Ruckus support "You don't have support entitlement"....Why someone would go for these over Cisco of any flavor is beyond me.
