07-09-2021 02:15 PM
hello experts,
I have two ICX switches 7150 .
* I was trying to copy the configuration from the switch to TFTP or vise versa
* The TFTP and the switch are on the same subnet , ping successful from the laptop to switch , Ping failed from switch to laptop
_ I left the switch port that connect to laptop untagged on default Vlan , still not successful to ping the laptop from the switch
- I have created Vlan on the switch and tagged on the switch port connect to Laptop ,still not successful to ping the laptop from the switch .
_I have created Vlan on the switch and this time untagged on the switch port connect to Laptop ,still not successful to ping the laptop from the switch .
on other troubleshooting effort
- I have connected USB stick to switch and tried to copy the configuration from the USB to switch but it giving me error code 2
_ I have tried to copy the configuration from the switch to USB stick , it show me "copy done"
but actually when I checked the USB there is no configuration file
switch firmware version is 08.0.90eT211
any further troubleshooting tips ??
Solved! Go to Solution.
07-09-2021 02:49 PM
Considering you had a successful ping one way, I would lean towards something on the laptop/tftp device blocking the communication. Also double-check subnet masks to make sure they match. I would go back to that one-way ping scenario and check those items.
07-11-2021 03:37 AM
browse the correct file in the TFTP Application
07-10-2021 10:19 AM
Hello Hydar,
Please try to power cycle the ICX, seems like ICX flash is being used by some processes.
Hope this helps.
If after power cycle you still have issues please open a ticket with TAC to further troubleshoot. Use link below:
https://support.ruckuswireless.com/contact-us
Hope this helps.
Thanks
Hashim