ICX 08.0.30t System Started bug
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03-25-2019 06:24 AM
SSH@Building_15_Stack#sh ver
Copyright (c) 1996-2016 Brocade Communications Systems, Inc. All rights reserved.
UNIT 1: compiled on Feb 13 2019 at 17:44:50 labeled as ICX64S08030t
(8559704 bytes) from Primary ICX64S08030t.bin
SW: Version 08.0.30tT311
UNIT 2: compiled on Feb 13 2019 at 17:44:50 labeled as ICX64S08030t
(8559704 bytes) from Primary ICX64S08030t.bin
SW: Version 08.0.30tT311
Boot-Monitor Image size = 786944, Version:10.1.05T310 (kxz10105)
HW: Stackable ICX6430-24-HPOE
==========================================================================
UNIT 1: SL 1: ICX6430-24P POE 24-port Management Module
Serial #: Redacted
License: BASE_SOFT_PACKAGE (LID: Redacted)
P-ENGINE 0: type E7FE, rev 01
==========================================================================
UNIT 1: SL 2: ICX6430-SFP 4port 4G Module
==========================================================================
UNIT 2: SL 1: ICX6430-48P POE 48-port Management Module
Serial #: Redacted
License: BASE_SOFT_PACKAGE (LID: Redacted)
P-ENGINE 0: type DF70, rev 01
P-ENGINE 1: type DF70, rev 01
==========================================================================
UNIT 2: SL 2: ICX6430-SFP 4port 4G Module
==========================================================================
500 MHz ARM processor ARMv5TE, 400 MHz bus
32768 KB flash memory
256 MB DRAM
STACKID 1 system uptime is 12 hour(s) 44 minute(s) 49 second(s)
STACKID 2 system uptime is 12 hour(s) 44 minute(s) 49 second(s)
The system started at 19:00:21 Eastern Wed Dec 31 1969
SSH@StatePark#sh ver
Copyright (c) 1996-2016 Brocade Communications Systems, Inc. All rights reserved.
UNIT 1: compiled on Feb 13 2019 at 18:30:50 labeled as FCXR08030t
(10545807 bytes) from Secondary FCXR08030t.bin
SW: Version 08.0.30tT7f3
Boot-Monitor Image size = 370695, Version:10.1.00T7f5 (grz10100)
HW: Stackable ICX6610-24F
==========================================================================
UNIT 1: SL 1: ICX6610-24F 24-port Management Module
Serial #: Redacted
License: ICX6610_BASE_ROUTER_SOFT_PACKAGE (LID: Redacted)
P-ENGINE 0: type E02B, rev 01
==========================================================================
UNIT 1: SL 2: ICX6610-QSFP 10-port 160G Module
==========================================================================
UNIT 1: SL 3: ICX6610-8-port Dual Mode(SFP/SFP+) Module
==========================================================================
800 MHz Power PC processor 8544E (version 0021/0023) 400 MHz bus
65536 KB flash memory
512 MB DRAM
STACKID 1 system uptime is 14 hour(s) 16 minute(s) 20 second(s)
The system started at 01:28:07 Eastern Thu Feb 07 2036
The system : started=warm start reloaded=by "reload"
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03-25-2019 12:01 PM
Your Ruckus Wireless Support case 00910840 priority has been changed from P3 to P4. Please use the link below to see the latest status.
Subject:Reporting BUG. System Startup Time Not Correct in 08.0.30t
Priority:P4
Status:Resolved
Click on the link to access the case: https://support.ruckuswireless.com/cases/00910840 [login required]
Thanks for being a Ruckus Wireless Customer!!
Abhilash Nair
Ruckus Wireless
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03-25-2019 12:02 PM
They completely missed that the point wasn't that I needed support but rather they need to get it over to the programmers who work on the 08.0.30 builds reporting it as a bug.
Any other ideas?
**********************
Hi Justin,
Thank you for contacting Ruckus Customer Support.
My name is Abhilash and I will be assisting you with Case # 00910840.
From your initial problem description, I understand that there is Reporting BUG. System Startup Time Not Correct in 08.0.30t.
Also you confirmed as rolled back to 08.0.30sa, which resolved the issue
As the issue, has been resolved the Case: 00910840 has been closed for now. Please feel free to contact me if you have any further concerns regarding the same.
We take this opportunity to thank you for your cooperation in resolving this issue. We hope the service provided to you was satisfactory and hope you will have a wonderful experience with Ruckus Networks in future too.
Please provide your valuable feedback for the service you received from me.
Thank you for contacting Ruckus Networks.
Yours sincerely,
Abhilash K. Nair | Customer Service Representative | Ruckus Networks Contact Us: https://support.ruckuswireless.com/contact-us
My working hours are Monday - Friday 0800-1700 EST Want to escalate this case? Please write an email to Escalate-the-case@arris.com
Ruckus Networks, an ARRIS company
ref:_00D506n2C._5002J1DQwrQ:ref- Mark as New
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03-25-2019 12:25 PM
Thank you
Hi Justin,
Thank you for contacting Ruckus Customer Support.
My Name is Abhilash. This email is about the Case # 00910840.
Please Ignore my previous email.
I have assigned this case for Technical Assistance and one of our engineers will reach out to you to assist you further.
Case Number: 00910840
Issue Reported: Reporting BUG. System Startup Time Not Correct in 08.0.30t
Type: Technical Issue
Status: Assigned to Technical Team.
Priority: P3- Mark as New
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03-26-2019 07:24 AM
Show ntp status shows time an hour off... the clock and logs show the correct time.
The boot time is a bit odd - I don't see a similar behavior for the boot time with a 7150 running 8.0.80 code... and NTP seems to show the same behavior.
SSH@switch-POE#show ver
Copyright (c) 1996-2016 Brocade Communications Systems, Inc. All rights reserved.
UNIT 1: compiled on Feb 13 2019 at 17:44:50 labeled as ICX64S08030t
(8559704 bytes) from Primary ICX64S08030t.bin
SW: Version 08.0.30tT311
Boot-Monitor Image size = 786944, Version:10.1.05T310 (kxz10105)
HW: Stackable ICX6450-48-HPOE
==========================================================================
UNIT 1: SL 1: ICX6450-48P POE 48-port Management Module
Serial #: xxx
License: BASE_SOFT_PACKAGE (LID: dbvIHINmFdg)
P-ENGINE 0: type DEF0, rev 01
P-ENGINE 1: type DEF0, rev 01
==========================================================================
UNIT 1: SL 2: ICX6450-SFP-Plus 4port 40G Module
==========================================================================
800 MHz ARM processor ARMv5TE, 400 MHz bus
65536 KB flash memory
512 MB DRAM
STACKID 1 system uptime is 13 day(s) 1 hour(s) 35 minute(s) 15 second(s)
The system started at 16:00:38 Pacific Wed Dec 31 1969
The system : started=warm start reloaded=by "reload"
SSH@switch-POE#sh clock
07:08:37.087 Pacific Tue Mar 26 2019
SSH@switch-POE#show ntp stat
Clock is synchronized, stratum 6, reference clock is 10.0.0.30
precision is 2**-16
reference time is 3762598055.4164417462 (06:07:35.4164417462 Pacific Tue Mar 26 2019)
clock offset is -10.2223 msec, root delay is 127.8859 msec
root dispersion is 160.9910 msec, peer dispersion is 130.4432 msec
system poll interval is 64, last clock update was 99 sec ago
NTP server mode is enabled, NTP client mode is enabled
NTP master mode is disabled, NTP master stratum is 8
NTP is not in panic mode
SSH@switch-POE#sh ver
Copyright (c) 2017 Ruckus Wireless, Inc. All rights reserved.
UNIT 1: compiled on Nov 20 2018 at 00:09:55 labeled as SPS08080d
(25968884 bytes) from Primary SPS08080d.bin
SW: Version 08.0.80dT211
Compressed Boot-Monitor Image size = 786944, Version:10.1.14T225 (mnz10114)
Compiled on Thu Nov 15 04:59:22 2018
HW: Stackable ICX7150-24-POE
==========================================================================
UNIT 1: SL 1: ICX7150-24P-4X10GR POE 24-port Management Module
Serial #:xxx
Software Package: BASE_SOFT_PACKAGE
Current License: 4X10GR
P-ASIC 0: type B160, rev 11 Chip BCM56160_B0
==========================================================================
UNIT 1: SL 2: ICX7150-2X1GC 2-port 2G Module
==========================================================================
UNIT 1: SL 3: ICX7150-4X10GF 4-port 40G Module
==========================================================================
1000 MHz ARM processor ARMv7 88 MHz bus
8192 KB boot flash memory
2048 MB code flash memory
1024 MB DRAM
STACKID 1 system uptime is 70 day(s) 2 hour(s) 36 minute(s) 28 second(s)
The system started at 04:01:04 Pacific Tue Jan 15 2019
The system : started=warm start reloaded=by "reload"
SSH@switch-POE#show clock
07:19:45.110 Pacific Tue Mar 26 2019
SSH@switch-POE#show ntp stat
Clock is synchronized, stratum 6, reference clock is 10.0.0.30
precision is 2**-16
reference time is 3762598590.3873852468 (06:16:30.3873852468 Pacific Tue Mar 26 2019)
clock offset is -21.7787 msec, root delay is 127.8890 msec
root dispersion is 179.5589 msec, peer dispersion is 138.1137 msec
system poll interval is 64, last clock update was 198 sec ago
NTP server mode is enabled, NTP client mode is enabled
NTP master mode is disabled, NTP master stratum is 8
NTP is not in panic mode
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03-26-2019 10:09 AM
Yeah. Both display the time correctly. What you mention is normal now that we are in Daylight Savings Time. I actually had an NTP error on my NTP server (not the switch); hence, it did not set the DST flag even though it did change the time!
The bug still stands though. for the System Startup Time.
08.0.80 builds are not afflicted.
In your configuration, you have:
clock summer-time
It automatically sets the display and reporting time forward 1 hour, so this is normal behavior. It does on mine too now.

