Configuring SFP port on 7150-C08p

[david_levine]

Hi,

I have a pair of 7150-C08p switches. 

We installed a 1GbE optical gbic in 1/2/1 on each switch and patched them together...

We are not getting any link.

I am trying to determine if this is a:

Switch config issue?

GBIC compatibility issue?

Cabling issue?

The switches see the gbic installed, but it is down:

ICX7150-C08P Switch#show media
Port 1/1/1:  Type  : 1G M-C (Gig-Copper)
Port 1/1/2:  Type  : 1G M-C (Gig-Copper)
Port 1/1/3:  Type  : 1G M-C (Gig-Copper)
Port 1/1/4:  Type  : 1G M-C (Gig-Copper)
Port 1/1/5:  Type  : 1G M-C (Gig-Copper)
Port 1/1/6:  Type  : 1G M-C (Gig-Copper)
Port 1/1/7:  Type  : 1G M-C (Gig-Copper)
Port 1/1/8:  Type  : 1G M-C (Gig-Copper)
Port 1/2/1:  Type  : 1G M-LX(SFP)
Port 1/2/2:  Type  : EMPTY

ICX7150-C08P Switch#show interfaces brief

Port       Link    State   Dupl Speed Trunk Tag Pvid Pri MAC             Name
1/1/1      Down    None    None None  None  No  1    0   c0c5.20b0.d0ad
1/1/2      Up      Forward Full 1G    None  No  1    0   c0c5.20b0.d0ae
1/1/3      Down    None    None None  None  No  1    0   c0c5.20b0.d0af
1/1/4      Down    None    None None  None  No  1    0   c0c5.20b0.d0b0
1/1/5      Up      Forward Full 1G    None  No  1    0   c0c5.20b0.d0b1
1/1/6      Up      Forward Full 100M  None  No  1    0   c0c5.20b0.d0b2
1/1/7      Up      Forward Full 100M  None  No  1    0   c0c5.20b0.d0b3
1/1/8      Up      Forward Full 100M  None  No  1    0   c0c5.20b0.d0b4
1/2/1      Down    None    None None  None  No  1    0   c0c5.20b0.d0b5
1/2/2      Down    None    None None  None  No  1    0   c0c5.20b0.d0b6

ICX7150-C08P Switch#show interface ethernet 1/2/1
GigabitEthernet1/2/1 is down, line protocol is down
  Port down for 125 day(s) 5 minute(s) 48 second(s)
  Hardware is GigabitEthernet, address is c0c5.20b0.d0b5 (bia c0c5.20b0.d0b5)
  Configured speed 1Gbit, actual unknown, configured duplex fdx, actual unknown
  Configured mdi mode AUTO, actual unknown
  Untagged member of L2 VLAN 1, port state is BLOCKING
  BPDU guard is Disabled, ROOT protect is Disabled, Designated protect is Disabled
  Link Error Dampening is Disabled
  STP configured to ON, priority is level0, mac-learning is enabled
  Flow Control is config enabled, oper enabled, negotiation disabled
  Mirror disabled, Monitor disabled
  Mac-notification is disabled
  VLAN-Mapping is disabled
  Not member of any active trunks
  Not member of any configured trunks
  No port name
  IPG MII 96 bits-time, IPG GMII 96 bits-time
  MTU 1500 bytes
  MMU Mode is Store-and-forward
  300 second input rate: 0 bits/sec, 0 packets/sec, 0.00% utilization
  300 second output rate: 0 bits/sec, 0 packets/sec, 0.00% utilization
  0 packets input, 0 bytes, 0 no buffer
  Received 0 broadcasts, 0 multicasts, 0 unicasts
  0 input errors, 0 CRC, 0 frame, 0 ignored
  0 runts, 0 giants
  0 packets output, 0 bytes, 0 underruns
  Transmitted 0 broadcasts, 0 multicasts, 0 unicasts
  0 output errors, 0 collisions
  Relay Agent Information option: Disabled
  Protected: No
  MAC Port Security: Disabled

 This port is not being monitored for queue drops
Egress queues:
Queue counters    Queued packets        Dropped Packets
         0                   0                   0
         1                   0                   0
         2                   0                   0
         3                   0                   0
         4                   0                   0
         5                   0                   0
         6                   0                   0
         7                   0                   0

Is there anything from a switch config standpoint that I can check? These switches have not had any explicit configs done to them... they are pretty much right out of the box...

I have ordered a couple different GBICs just in case the ones we have are incorrect.

Our fiber environment is single mode with regular LC connectors.

Thanks,

[BenBeck · Accepted solution]

Hey There, 

No special considerations here. That port should be fixed 1Gb, so no need for speed settings or anything like that. I would assume this is a media (optic, fiber, etc.) issue, but tough to say without doing process of elimination. If needed, please feel free to open a case (see my signature) and we can try to help,

[hashim_bharooc1 · Accepted solution]

Hi James,

Please open up a support ticket and work with our TAC to find out why it is not working.

Link to open a case:

https://support.ruckuswireless.com/contact-us

Hope this helps

Thanks

Hashim

[david_levine · Accepted solution]

lol - ok - so I convinced myself that I wasn't going to totally break the fiber cable trying to get the LC connectors out of the clip... I flipped the cables on one side, plugged in to the gbic and got a link light. So... seems that was the issue.

Appreciate everyone's help... and patience with me being such a freshie with fiber 🙂 lol

[BenBeck · Accepted solution]

Hey There, 

No special considerations here. That port should be fixed 1Gb, so no need for speed settings or anything like that. I would assume this is a media (optic, fiber, etc.) issue, but tough to say without doing process of elimination. If needed, please feel free to open a case (see my signature) and we can try to help,

[david_levine]

@ben_beck

Thanks for the reply. I unfortunately don't have a support contract on these two 7150-C08p switches... (tried opening a support case earlier and didn't do the pay per incidient)... I contacted our partner to have them quote a contract for them, and posted here in the meantime... 🙂 

[BenBeck]

No worries. There isn't anything too crazy here from a troubleshooting standpoint. I'd try swapping ports,  optics (looks like you are already doing that) and checking/swapping the fiber. If we are down at layer 1, it is generally external media/optics.  Has that fiber run ever worked properly prior to you trying to use it with the 7150s?

[david_levine]

So this is all new infra. We have 3 pairs of single mode run between our MDF and this particular IDF. We are running just fine on one of the pairs for our production network (7650 at core, 7150 at access... using 10G optics). We have some folks that are installing new CCTV cameras and NVRs, etc. We decided to put that on a separate dedicated network, and leverage one of the unused fiber pairs with a 7150-C08p at either end; So... haven't seen this particular fiber pair work before... but we know the folks who ran it and terminated it to the panels on each side tested it, etc.  

[hashim_bharooc1 · Accepted solution]

Hi James,

Please open up a support ticket and work with our TAC to find out why it is not working.

Link to open a case:

https://support.ruckuswireless.com/contact-us

Hope this helps

Thanks

Hashim