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Cannot open a port on Ruckus Switch

gravityrahul
New Contributor

Hello:

Couple of issues. 

  1. My previous switch won't come up due to outage and I have a new switch. 
    I was able to login to my 7150-C12. However is it showing router. I guess that is fine?
  2. Secondly, I am unable to open the ports and the access point in my first floor and second floor doesn't propagate any signal. 
  3. Even though the LEDs are green on 2.4G, when I connect my device there is no connection. 
  4. Also, I have an ethernet cable connected from Ruckus switch doesn't provide connection. 
  5. Finally, I am unable to connect to https://unleashed.ruckuswireless.com
  6. Even though I am connected to my VPN.I also tried to connect via Model directly via ethernet cable but still cannot connect to unleashed. 
  7. Finally this is my front panel 1/1/2 and 1/1/7 are connected to ethernet ports (not active). Front panelFront panel
  8.  
  9. Login PromptLogin Prompt
  10.  
  11. Ethernet StatisticsEthernet Statistics
  12.  
  13. Screenshot 2024-12-27 at 12.04.49 PM.png
  14.  
  15. SwitchSwitch
  16.  
  17. Level 1Level 1
  18.  
  19. Level 2Level 2

 

1 REPLY 1

Sgatjens
Moderator
Moderator

Greetings!!!

Thank you for contacting the RUCKUS Community forums.

Could you please let me know if this is a Lennar Home RUCKUS setup?

Please confirm.

Thank you again.

Kind regards,
Sofia Gätjens
Technical Support Engineer | L2 TAC Wired
 
COMMSCOPE
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