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7150-C12P resets when status button is pressed

JMoore
New Contributor

I have a 7150 that lost its config likely due to being reset. While I was replacing the config I pressed the status button and the switch started a factory reset. I have been unable to find how to change the function of the button to prevent this from happening again.

1 ACCEPTED SOLUTION

happytohelp
RUCKUS Team Member

Hi JMoore,

Thanks for the outputs.

Easiest way to resolve this issue would be to downgrade the switch to 8095 (flat) image and then upgrade to your intended version like 8095m.

View solution in original post

11 REPLIES 11

Why do you have to do this in order for this to stop the "Status" button from clearing out the config?  This is all very odd, as this has happened to me couples times by accidentally pushing the status button.  Why does it do this and is there a fix for it?

Also what would be the solution if you are trying to upgrade to the latest firmware to put it on Ruckus one?

JMoore
New Contributor

Downgrading was able to solve my problem thanks for your help.

happytohelp
RUCKUS Team Member

Happy to help, JMoore.

Did I answer your query? If yes, hit the Kudos button and also accept the answer as Accepted solution.

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New Contributor

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