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Virtual SmartZone 6.0 with ICX switches at firmware SPS08095bc switches are rebooting randomly

ken_wade_d8v1y0
New Contributor II

‎04-26-2021 07:32 AM

We have ICX switches rebooting randomly at firmware  SPS08095bc without warning.  Looking at the event logs of the affected switches it just states it has lost connection to the controller and then reboots.  This seems like some sort of recovery mechanism like an AP might do. Has anyone else experienced this and do you know of a fix?   Our vendor with working with Ruckus support

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3 REPLIES 3

syamantakomer
Community Admin
Community Admin

‎04-30-2021 09:03 AM

Hi Ken,

I have checked this internally and there is no known issue which should be causing switch reboot.

Please collect the show tech and open a case with support team.


Syamantak Omer
Sr.Staff TSE | CWNA | CCNA | RCWA | RASZA | RICXI
RUCKUS Networks, CommScope!
Follow me on LinkedIn
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Bmc
New Contributor

‎04-14-2022 07:00 AM

Did you ever get this resolved?  We are running into the same issue with anything SPS08095b and above.

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ken_wade_d8v1y0
New Contributor II
In response to Bmc

‎02-15-2023 01:03 PM

No it didnt and still is occurring

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