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Smartzone 100 with Radius Server authentication PROBLEM!

carlo_ca_ete
New Contributor III
Hi,
In my ZS100 i set a Wlan with Web Authentication / auth. radius server (TekRadius LT).
When i connect to this Wlan, apperars the captive portal. when i write my user and password and log in, displays the following message: "System is too busy, please try again".

Image_ images_messages_5f91c3dd135b77e2478bb469_dce73fa14e20a88d6809eecbf2db82f0_RackMultipart201511112023516e0-524f5111-9324-47d4-9d02-43a0cce48342-1026626575.png1447271738

What does this mean??

Regards,
9 REPLIES 9

ahamed_a
New Contributor II
Hi Carlos, 

This is a weird issue and this can be because of many reasons. Please open a ticket with our technical team and we shall be having a closer look into this issue with a remote session.

This could be because of many reasons such as too many clients on single AP, cpu utilization spiking high, software crash. 

Please follow the below link to create a ticket with us;

https://support.ruckuswireless.com/case_management

Hope this helps.

Regards,
Ahamed

timothy_cumming
New Contributor II
was this solved?

I hope the issue is resolved in the latest firmware.

Thanks,
-Hari.

What is the latest build, did a new one just release.