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Client Fail to Obtain IP Through Ruckus R310 and R320 AP with ZD1200

jose_angelo_bar
New Contributor II

all ap ng zd are updated firmware

1 REPLY 1

syamantakomer
Moderator
Moderator

Hi Jose,

Information you have provided is very limited.

There could be many reasons if client is not getting IP address.

Some common points to check:

  • SW port should be configured as trunk, if you are tagging VLANs on WLAN.
  • VLAN configuration on switch port (make sure tag the desired VLANs which are configured on WLAN settings, other than VLAN 1).
  • WLAN advanced VLAN configuration.
  • DHCP reachability.
  • Relay agent/helper IP configuration, if server is not on same VLAN as requested IP address
Regards,
Syamantak Omer
Official Rep | Staff TSE | CWNA | CCNA | RASZA | RICXI