Client Fail to Obtain IP Through Ruckus R310 and R320 AP with ZD1200

[jose_angelo_bar]

all ap ng zd are updated firmware

[syamantakomer]

Hi Jose,

Information you have provided is very limited.

There could be many reasons if client is not getting IP address.

Some common points to check:

• SW port should be configured as trunk, if you are tagging VLANs on WLAN.
• VLAN configuration on switch port (make sure tag the desired VLANs which are configured on WLAN settings, other than VLAN 1).
• WLAN advanced VLAN configuration.
• DHCP reachability.
• Relay agent/helper IP configuration, if server is not on same VLAN as requested IP address