Hi @edison_zhang,
Please help me with the following information:
-- Is there an existing Unleashed setup already active or is this the first Unleashed AP that you are adding?
-- You would also need to ensure that the existing Unleashed setup as well as the new AP are on the same F/W. You can check that by running the command "get version" from the CLI of the new AP.
-- If there is an existing setup, please check on the Unleashed Master, whether you see this new AP already Connected or in Disconnected state.
-- If this is the first AP that you are adding to build up the Unleashed setup, I would suggest you perform the following once:
>> Remove the AP from the network, and connect it directly to your machine. Perform a hard reset on the AP by pressing down the the Reset button for 10-12 seconds and then releasing it. The AP should be powered up by a power adapter or a PoE injector.
>> Set your machine's ethernet adapter settings in the subnet of 192.168.0.x
>> Try to access the WebUI of the AP using the default IP address: https://192.168.0.1
>> Complete the initial configuration including the IP address assignment method and then put the AP back to the network
Please reach out to us for addition queries.
Regards,
Vasanth Edward
