Solved: zone director 11 won't let me connect - Page 2

FrankBear · ‎08-19-2022

Hello,

I have a Zone Director 11 with 8 access points in my house. I used to be able to go to an IP address on my computer and sign in to see all the details about my wifi system.

Today when I tried to do that, I got the regular sign screen with the ruckus logo and entered in my name and password, but I got a message saying that the connection was not secure and that I could not connect to the Zone Director.

Is there an easy fix for this?

Thank you in advance,

Frank

Vineet_nejwala · ‎08-19-2022

Hi @FrankBear

What browser are you using and have you tried using alternate browser like (firefox, I.E, chrome) ? clear cache from the browser and try again, if issue persist ssh (using putty ex) to the controller using the same IP and see if connection is success ? Additionally share screenshot if you still have the issue seen on after trying alternate web browser and clearing cache?

Best Regards

Vineet

View solution in original post

Squozen · ‎08-22-2022

Sounds like the SSL certificate on the Zone Director has expired.