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zone director 11 won't let me connect

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FrankBear
New Contributor II

‎08-19-2022 05:18 PM

Hello,

 

I have a Zone Director 11 with 8 access points in my house. I used to be able to go to an IP address on my computer and sign in to see all the details about my wifi system.

Today when I tried to do that, I got the regular sign screen with the ruckus logo and entered in my name and password, but I got a message saying that the connection was not secure and that I could not connect to the Zone Director.

Is there an easy fix for this?

Thank you in advance,

 

Frank

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Vineet_nejwala
Moderator
Moderator

‎08-19-2022 09:11 PM

Hi @FrankBear 

What browser are you using and have you tried using alternate browser like (firefox, I.E, chrome) ? clear cache from the browser and try again, if issue persist ssh (using putty ex) to the controller using the same IP and see if connection is success ? Additionally  share screenshot if you still have the issue seen on after trying alternate web browser and clearing cache? 

Best Regards

Vineet

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Squozen
Contributor III
In response to FrankBear

‎08-22-2022 12:53 AM

Sounds like the SSL certificate on the Zone Director has expired.

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