10-22-2023 09:00 AM
Dear Ruckus
We have this Zoneflex R510 that we would like to release it from the zone director (that die last week) and reset to factory reset
trying this guide here didnt help/work greeting the old controller config
please your help
10-25-2023 02:07 AM
Hi @mikime
After the factory reset, on which IP does the AP coming up with? Default IP 192.168.0.1 or configured IP\DHCP?
Login to the CLI and try the command "set factory" this should reset the AP of the reset pin is not helping.
Now the AP should respond on the default IP 192.168.0.1, if not it might obtain an IP from DHCP if it is reachable.
Once done, login to the AP CLI and share the output of below command from AP CLI:
get director
get wlanlist
10-25-2023 12:51 AM
it will be great if someone from Ruckus team response
for working factory reset guides etc..
Please your help
10-25-2023 06:22 AM
Hi @mikime,
We do have clear contents available for factory reset procedure.
Refer the below self-help article.
If still facing the issue, then please open a support case for further assistance.