Please share more details.
1. APs are managed by controller or in stand alone mode?
2. What are the WLAN settings?
3. Are you facing this issue with other clients as well, like Android, Windows, etc?
4. If this is a managed AP network, please enable proxy arp in WLAN advanced settings.
Syamantak Omer | Community moderator | Sr.Staff TSE | CWNA | CCNA | RASZA | RICXI