02-07-2021 05:25 PM
Hi
I have question about H320 log
this H320 is standalone AP
Not setting scg ip
rkscli:
rkscli: get scg
------ SCG Information ------
SCG Service is enabled.
AP is not managed by SCG.
State: CONN_GET_ADDR_STATE
Server List: Not found
No SSH tunnel exists
Failover List: Not found
Failover Max Retry: 2
DHCP Opt43 Code: 6
Server List from DHCP (Opt43/Opt52): Not found
SCG default URL: RuckusController
SCG config|heartbeat intervals: 30|30
SCG gwloss|serverloss timeouts: 1800|7200
Controller Cert Validation : disable
-----------------------------
below logs very offen generate
My client says sometime can't use WiFi
Feb 8 01:10:00 RuckusAP daemon.err cubic[928]: apcfg_general_get_wan_ipv6:1119 Get IP error. stop rsm config get/set, please check the config key and value
Feb 8 01:10:00 RuckusAP daemon.err cubic[928]: wrap_getaddrinfo:1184 Address [RuckusController] is invalid address.[-258: Unknown error].
Feb 8 01:10:00 RuckusAP daemon.err cubic[928]: resolve_addrinfo:1219 wrap_getaddrinfo with addr [RuckusController] returns fail.
Feb 8 01:10:00 RuckusAP daemon.err cubic[928]: curl_https_request:1327 resolve address[RuckusController] fail.
Feb 8 01:06:53 RuckusAP daemon.err cubic[928]: apcfg_general_get_wan_ipv6:1119 Get IP error. stop rsm config get/set, please check the config key and value
Feb 8 01:06:53 RuckusAP daemon.err cubic[928]: wrap_getaddrinfo:1184 Address [RuckusController] is invalid address.[-258: Unknown error].
Feb 8 01:06:53 RuckusAP daemon.err cubic[928]: resolve_addrinfo:1219 wrap_getaddrinfo with addr [RuckusController] returns fail.
Feb 8 01:06:53 RuckusAP daemon.err cubic[928]: curl_https_request:1327 resolve address[RuckusController] fail.
Feb 8 01:06:58 RuckusAP daemon.err cubic[928]: apcfg_general_get_wan_ipv6:1119 Get IP error. stop rsm config get/set, please check the config key and value
Feb 8 01:06:58 RuckusAP daemon.err cubic[928]: wrap_getaddrinfo:1184 Address [RuckusController] is invalid address.[-258: Unknown error].
Feb 8 01:06:58 RuckusAP daemon.err cubic[928]: resolve_addrinfo:1219 wrap_getaddrinfo with addr [RuckusController] returns fail.
Feb 8 01:06:58 RuckusAP daemon.err cubic[928]: curl_https_request:1327 resolve address[RuckusController] fail.
Feb 8 01:07:03 RuckusAP daemon.err cubic[928]: apcfg_general_get_wan_ipv6:1119 Get IP error. stop rsm config get/set, please check the config key and value
Feb 8 01:07:04 RuckusAP daemon.err cubic[928]: wrap_getaddrinfo:1184 Address [RuckusController] is invalid address.[-258: Unknown error].
02-09-2021 11:18 AM
Hi,
It seems IP is not set on this AP.
Please run below commands.
set scg ip xxx.xxx.xxx.xxx (where x.x.x.x is the IP address of the controller)
If AP still not connecting to controller, enable below debug and then check the syslogs.
set scg syslog 0xFFF8
get syslog log
This should give you more info about why AP is unable to connect to vSZ.