could not login to Ruckus T610 to configure

[claude_karemera]

Hello,

I have a ruckus T610...I can ping it but am not able to browse it or ssh... I tried different browsers but in vain.

Does anyone with the hint? please urgent support is needed.

Thanks.

[DarrelRhodes]

Hi Claude,

Have you reset it to factory defaults?

Have you tried SSH?

When an AP is adopted to some controllers, the HTTP(S) interface can be disabled.

Hope that helps,
Darrel.

[claude_karemera]

Hello Darrel,

yes, I reset it and I can ping its default IP but can't SSh or browse it.

[DarrelRhodes]

Hi Claude,

That's unusual and it may be that the AP is faulty unfortunately. T-series APs ship with a 12-month hardware warranty to the original owner. If you qualify then I would recommend contacting Ruckus support directly.

Good luck,
Darrel.

[claude_karemera]

Hi Darrel,

Thanks. let me contact ruckus support