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Wi-Fi connection randomly disconnects on 2013 MacBook Pro.

selahattin_sado
New Contributor II
Hello,

We've been using Ruckus 7341 and 7363. My question is : Wi-Fi connection randomly disconnects on 2013 MacBook Pro. All up-to-date is installed on Mountain Lion 10.8.5. What might be the problem? is there any incompatibility between MacBook pro and AP?

thanks
11 REPLIES 11

keith_redfield
Valued Contributor II
Oh..one thing..ask the user if they'd ever opened Wireless Diagnostics (alt-option and clicking on the wifi icon). I did that the other day and my connection went nuts even after I closed it. Took a reboot to correct.

keith_redfield
Valued Contributor II
Maybe this is worth a look as well - http://support.apple.com/kb/TS5258?vi...