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Virtual SmartZone ap firmware update loop and cannot join my vSZ

peter_lau
New Contributor II
how to fix this issue? R710 cannot connect https or ssh,so i can't login ap to set anything

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5 REPLIES 5

rolf_j_knudsen
New Contributor
what do lldp from the ap report? I've been into troubles where connecting to lldp-avertised mgmt-ip was possible (and got a case now where it does not seem to work). 

ap has been restored to factory settings, but ssh https is disabled,i can't connect ap do anything

syamantakomer
Moderator
Moderator
Hi Peter,

Please provide some more essentials details:
  1. What is the vSZ firmware version?
  2. What is the AP zone version?
  3. What error you are getting in events (screenshot provided by you is too small to read the content in it)?
  4. Do you have other R710 already in working on this vSZ?
  5. Disable the AP auto approval on vSZ, delete the AP entry from vSZ and now factory reset the AP. SSH into the AP CLI after factory reset and check its firmware version (get version).

Regards,
Syamantak Omer
Regards,
Syamantak Omer
Official Rep | Staff TSE | CWNA | CCNA | RASZA | RICXI

I was install vSZ firmware 5.1.2,5.0,3.6,but still not work
If factory reset the AP, i can search ssid name is "Island-XXXXXX",but i don't know the password connect this ssid,ssh https still disabled

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