Trying to get from 9.5.0.0 to 9.10 on ZD1100, updates appear to never start
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07-08-2017 08:55 AM
I am trying to get my ZD1100 from 9.5.0.0.156 to 9.10, following the release note chain it appears I need to start with 9.5.3.0.44, however when I attempt to do this via ssh/debug/fw_update or the Web UI, the status orange LED never stops blinking. The serial console shows a few services shutting down (IIRC out of memory), but a login is still there, its as if, its stuck on something. It never reboots. I tried a factor reset. Did not make a difference.
I also get these messages non-stop on the serial console (this happened before trying to update the firmware):
P.S. Just did another factor reset so I could collect all the logs, I get this error right after boot:
I also get these messages non-stop on the serial console (this happened before trying to update the firmware):
mv: cannot create '/etc/airespider/license-list.bak.xml': Read-only file systemThanks.
mv: cannot remove '/etc/airespider/system.bak.xml': Read-only file system mv: cannot remove '/etc/airespider/system.xml': Read-only file system
P.S. Just did another factor reset so I could collect all the logs, I get this error right after boot:
[INFO ] Just upgraded from 9.4.2.0.29 REISERFS error (device sda4): vs-4020 is_reusable: bitmap block 163840(8) can't be freed or reused rm: cannot remove '/etc/airespider-images/rootfs_upgraded': Read-only file system rm: cannot remove '/etc/airespider-images/upgraded.fromver': Read-only file system rm: cannot remove '/etc/airespider-images/upgraded.frombld': Read-only file system
5 REPLIES 5
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07-08-2017 07:46 PM
Hi Egan,
I think we should have it RMA'd, please open a ticket with Support they should be able to assist you in replacing it.
Regards,
Abilash PR.
I think we should have it RMA'd, please open a ticket with Support they should be able to assist you in replacing it.
Regards,
Abilash PR.
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07-09-2017 07:45 AM
Thanks Abilash, however this ZD1100 is end of life and is not covered under support contract. (I purchased used). I was hoping to bring it back to life. This is for my own personal use/testing/learning. Is there anyway to force a recovery or reflash/reformat the flash?
Thanks again.
Thanks again.
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07-09-2017 05:40 PM
Hi Egan,
Please open a case with support (https://support.ruckuswireless.com/contact-us) and should be able to workout a feasible solution. To my knowledge there isn't any force recovery method that I could suggest in this case.
If the unit is RMA'd then it would be replaced according to its warranty terms.
Regards,
Abilash PR.
Please open a case with support (https://support.ruckuswireless.com/contact-us) and should be able to workout a feasible solution. To my knowledge there isn't any force recovery method that I could suggest in this case.
If the unit is RMA'd then it would be replaced according to its warranty terms.
Regards,
Abilash PR.
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07-12-2017 09:03 PM
Abilash PR, I was able to force 1100 into recovery mode and repair the system myself.

