T710 and T610 running 6.1.1 firmware

[mpaine]

I have a bunch of Ruckus T710 and T610 access points that are currently running 5.2.2.0.2069 firmware that I'd like to upgrade to 6.1.1.0.1274 firmware so that they are aligned with our Data Plane. When I trigger an upgrade on our controller for theses APs, the AP seems to complete the firmware upgrade, but then goes into what seems like a boot loop. It will just continually say "[system recovery for target failure]" after the upgrade completes. If I SSH into the AP, I can see that it is running 6.1.1.0.1274 firmware. 

These AP models are said to be compatible with 6.1.1 per the Ruckus upgrade guide. Is there a common reason they would not be successfully upgrading?

[mpaine]

@Dilshad_Zafar about every 5 minutes or so, see the attached event log

[Dilshad_Zafar]

Hi @mpaine , Could you go to the Zone advanced settings and check what is the AP reboot timeout configured there? May I also know how many APs are there in that zone and how many of them are showing this behaviour?

Regards,

[mpaine]

In the zone I am migrating from (5.2.2) the settings are 30 minutes and 2 hours as shown above. In the zone I am migrating to (6.1.1), the settings are also 30 minutes and 2 hours. There are about 30 T710 and T610 units in this zone that exhibit this behavior when upgraded. 

[Dilshad_Zafar]

Thanks @mpaine , Could you please pull out AP support log from one of such APs and share the logs just beneath the string "### Kernel Oops ###"

Regards,

[mpaine]

This is what is displayed below:

### Kernel Oops ###
0xdf400000[0]: Image: type=1 index=1 total_boot=13