Secondary Ethernet R550 turn off with PoE switch

[javier_leal_lil]

Hi!

I have some AP Ruckus R550. I want to connect some wired devices to the secondary port AP. I configure this port like default acces port with only 1 vlan. The problem is that this port is turn off when the ap is connect to PoE switch. However, if I connect AP with a independient PoE it work fine. I also configured the PoE operating mode with 802.3af. The switch is Allied Telesis and the PoE port configuration is in auto and it is enable to offer 30W. Any answer? I dont see sense it.

Thanks! Regards

[syamantakomer · Accepted solution]

Hi Javier,

Just edit the AP model specific settings and change the power from Auto to 'at' and save the settings.

In 'af' mode 2nd port will be disabled and this is as per design,

Refer datasheet from https://webresources.ruckuswireless.com/datasheets/r550/ds-ruckus-r550.pdf for more info.

[syamantakomer · Accepted solution]

Hi Javier,

Just edit the AP model specific settings and change the power from Auto to 'at' and save the settings.

In 'af' mode 2nd port will be disabled and this is as per design,

Refer datasheet from https://webresources.ruckuswireless.com/datasheets/r550/ds-ruckus-r550.pdf for more info.

[javier_leal_lil]

Thanks very much!! I didnt read this part of datashet. After make changes now it is working fine

Regards

[syamantakomer · Accepted solution]

Great! Glad to know it worked.

[will1]

May I know how to change the poe mode from "af" to "at", my APs are connected to ruckus cloud.