Second Hand ZF7982 Access Point - Recovery

[BBR]

Hi all -  New here so please forgive any breaches in protocol.  I have registered, but I seem to come up as anonymous.

I purchased 4 of these units to use at home for my Wi-Fi Network.  I have not been able to log into the units, but can get a ping back from the default ip address, but the default username and password does not seem to be working and I am not able to get hold of any other usernames or logon apart from 'super' and 'sp-admin'.

I have set up a TFTP server and tried holing the reset button for 30 seconds and have the firmware file for this unit in the appropriate place.  The unit I am testing to get it reset so I can login to the web interface will not come up has no physical damage.

I know this product has gone end of life, but I am sure that if I can get 2 or 3 of the 4 to work then that will be a huge benefit to me.

The unit I am told was working up until it was disconnected. I don’t have the original PSU an believe the unit was powered via its PoE Ethernet Port - 

Please, if anyone can suggest anything or any help at all would be amazing.  I admit my skills are limited, however anything that could help me would be fantastic.

Thank you in advance,

Regards Rob.

AKA BigBeardyRob (BBR)

[BBR]

"The unit I am testing to get it reset so I can login to the web interface will not come up has no physical damage."

Just to be clear - 😭- access the web interface at the default ip if 192.168.0.1

[BBR]

Nothing comes up. 

[Kiran_Raval]

Hi BBR,

Please follow the article to factory default and access the AP: https://support.ruckuswireless.com/articles/000001853

Regards,

Kiran Raval

[BBR]

Thank you. I am trying to gain access but I have no support contract and this article is restricted  I have made a few attempts to contact the sales team to see how much it would cost, but had no response yet. 

i am a home user for my home lab.