S500 setup

[Somethingfishy]

Hello Group,

I have an S500 and have performed the master reset on the device.  Should I not see the configureme....  

wifi network from the device?  I dont see that network.  What else could I be doing wrong.

Thank you in advance SF

[8vin]

Hi @Somethingfishy ,

Greetings!

Yes, after the factory reset you should be able to see Configure.Me WLAN for initial setup. Please find the below article for more info:

https://support.ruckuswireless.com/articles/000010931

If the AP is still not broadcasting Configure.Me, we could hard wire a laptop to the AP Ethernet port with a static IP to access the AP. Please find the below article for guidance:

https://support.ruckuswireless.com/articles/000001853

[Somethingfishy]

Thanks I will give that a try