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S500 setup

Somethingfishy
New Contributor

‎03-16-2023 09:32 AM

Hello Group,

 

I have an S500 and have performed the master reset on the device.  Should I not see the configureme....  

wifi network from the device?  I dont see that network.  What else could I be doing wrong.

 

Thank you in advance SF

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2 REPLIES 2

8vin
New Contributor III

‎03-16-2023 03:56 PM

Hi @Somethingfishy ,

Greetings!

Yes, after the factory reset you should be able to see Configure.Me WLAN for initial setup. Please find the below article for more info:

https://support.ruckuswireless.com/articles/000010931

If the AP is still not broadcasting Configure.Me, we could hard wire a laptop to the AP Ethernet port with a static IP to access the AP. Please find the below article for guidance:

https://support.ruckuswireless.com/articles/000001853

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Somethingfishy
New Contributor

‎03-18-2023 08:09 AM

Thanks I will give that a try

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