Ruckus R510 reset password not working

[Charlie_Newman]

Hello, I've recently reset a ZoneFlex R510, the network is appearing but the default password isn't working so I cannot access it, how do I fix this?

[eccware]

I have the same problem, how did you solve it?

[sanjay_kumar]

Hi @eccware,

The default credentials after the factory reset is super\sp-admin.
For a proper factory reset, press and hold the reset button for 8-10 seconds and then release it.

[Charlie_Newman]

Heya, you need to connect to it via a direct ethernet line, set your device's IP settings accordingly and then go to the web interface. That was the part I got confused on, the PW isn't the login for the WiFi network.