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R320 version mismatch - how to resolve

AGMS
New Contributor

Hi, I have 3 R320 AP's, I have factory reset the first one and set that one up as a master. I then reset the next AP and tried to adopt that onto the system. I can see it, however the "Unleashed Dashboard" shows that it has a version mismatch. I have tried to update the 2nd AP but the update fails and I cannot add/use it.

Any suggestions?

2 REPLIES 2

Imran_ruckus
Moderator
Moderator

Hi @AGMS 
Greetings!!!

Thank you for contacting the RUCKUS Community forums.

Could you please let me know if this is a Lennar Home RUCKUS setup?

Please confirm.

Thank you again.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Hi, No this is not a Lennar Home setup