01-07-2025 05:04 AM
Hi, I have 3 R320 AP's, I have factory reset the first one and set that one up as a master. I then reset the next AP and tried to adopt that onto the system. I can see it, however the "Unleashed Dashboard" shows that it has a version mismatch. I have tried to update the 2nd AP but the update fails and I cannot add/use it.
Any suggestions?
01-07-2025 05:18 AM
Hi @AGMS
Greetings!!!
Thank you for contacting the RUCKUS Community forums.
Could you please let me know if this is a Lennar Home RUCKUS setup?
Please confirm.
Thank you again.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
01-07-2025 05:29 AM
Hi, No this is not a Lennar Home setup
01-10-2025 05:14 AM
Hi @AGMS
I hope this message finds you well.
Thank you for your confirmation, and I apologize for the delayed response.
Kindly consider the following methods to resolve the issue:
Method 1:
You may attempt to upgrade the Access Point (AP) to the desired version using the TFTP method. Please refer to the article linked below for detailed instructions:
Upgrade via TFTP
Method 2:
I trust these methods will be helpful.
Thank you once again for your patience and understanding. Should you require further assistance, please don't hesitate to reach out.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.