11-03-2020 04:25 AM
Does any share the similar experience where having difficulties in registering R550 to Smartzone 100?
R550 solo firmware version: 220.127.116.11.1432
Smartzone 100 version: 18.104.22.168.515.
It seems the R550 unable to find the Smartzone controller after set scg ip stage.
Get scg display: CONN_GET_ADDR_STATE
Ping to Smartzone 100 is ok.
Tried using R310 as testing, no issue in connecting to controller.
R310 immediately join to the controller after factory reset.
11-03-2020 06:49 AM
Just a thought are you an the same vlan?
11-03-2020 04:25 PM
What mechanism are you using for controller discovery? DHCP option 43, DNS, manual?
11-03-2020 04:53 PM
11-03-2020 04:54 PM
I'm using static on AP.