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Random AP R510 reboots - [application reboot]

harry_incs
New Contributor
Ruckus R510 AP reboots randomly.

I have 6 AP's in the network and only this one reboots. 
I have checked the switch that it is connected to and there are no problems with connectivity. There are also 2 PoE cameras connected to it and they do not drop any video or reboot. Network is all cabled with CAT6e and exhibits very low latency.

Below i posted some logs and the only clue might be a conflict with the Master AP. I have manually set the Preferred Master to be one of the R610's. I have also searched the forums for other clues but nothing comes up for [application reboot] errors that offers any clues. Documentation is also lacking with explanation. 

--------------------------------------------------------------



May 28 04:51:01 Incs-Ruckus-Unleashed syslog: eventd_to_syslog():AP[Shed-R510@60:d0:2c:29:ce:90] joins with uptime [75] s and last disconnected reason [AP Restart : application reboot] 
May 28 04:51:01 Incs-Ruckus-Unleashed stamgr: stamgr_update_reboot_info():AP[60:d0:2c:29:ce:90] reboot detail:/usr/sbin/election  election: The unleashed network have another master and the priority is less than it, reboot.  
May 28 04:51:01 Incs-Ruckus-Unleashed syslog: eventd_to_syslog():AP[Shed-R510@60:d0:2c:29:ce:90] warm boot successfully,last reboot reason [application reboot]. 
May 28 04:52:04 Incs-Ruckus-Unleashed syslog: eventd_to_syslog():Radio [2.4G] of AP[Shed-R510@60:d0:2c:29:ce:90] is ON 
May 28 04:52:04 Incs-Ruckus-Unleashed syslog: eventd_to_syslog():Radio [5G] of AP[Shed-R510@60:d0:2c:29:ce:90] is ON 
May 28 10:33:30 Incs-Ruckus-Unleashed syslog: eventd_to_syslog():AP[Shed-R510@60:d0:2c:29:ce:90] joins with uptime [80] s and last disconnected reason [AP Restart : application reboot] 
May 28 10:33:31 Incs-Ruckus-Unleashed stamgr: stamgr_update_reboot_info():AP[60:d0:2c:29:ce:90] reboot detail:/usr/sbin/election  election: The unleashed network have another master and the priority is less than it, reboot.  
May 28 10:33:31 Incs-Ruckus-Unleashed syslog: eventd_to_syslog():AP[Shed-R510@60:d0:2c:29:ce:90] warm boot successfully,last reboot reason [application reboot]. 
May 28 10:34:33 Incs-Ruckus-Unleashed syslog: eventd_to_syslog():Radio [2.4G] of AP[Shed-R510@60:d0:2c:29:ce:90] is ON 
May 28 10:34:33 Incs-Ruckus-Unleashed syslog: eventd_to_syslog():Radio [5G] of AP[Shed-R510@60:d0:2c:29:ce:90] is ON 
May 28 11:22:27 Incs-Ruckus-Unleashed syslog: eventd_to_syslog():AP[Shed-R510@60:d0:2c:29:ce:90] joins with uptime [76] s and last disconnected reason [AP Restart : application reboot] 
May 28 11:22:29 Incs-Ruckus-Unleashed stamgr: stamgr_update_reboot_info():AP[60:d0:2c:29:ce:90] reboot detail:/usr/sbin/election  election: The unleashed network have another master and the priority is less than it, reboot.  
May 28 11:22:29 Incs-Ruckus-Unleashed syslog: eventd_to_syslog():AP[Shed-R510@60:d0:2c:29:ce:90] warm boot successfully,last reboot reason [application reboot]. 
May 28 11:23:31 Incs-Ruckus-Unleashed syslog: eventd_to_syslog():Radio [2.4G] of AP[Shed-R510@60:d0:2c:29:ce:90] is ON 
May 28 11:23:31 Incs-Ruckus-Unleashed syslog: eventd_to_syslog():Radio [5G] of AP[Shed-R510@60:d0:2c:29:ce:90] is ON 

---------------------------------------
---------------------------------------

2020/05/28  11:23:31
High
Radio [5G] of AP[Shed-R510@60:d0:2c:29:ce:90] is ON
2020/05/28  11:23:31
High
Radio [2.4G] of AP[Shed-R510@60:d0:2c:29:ce:90] is ON
2020/05/28  11:22:29
High
AP[Shed-R510@60:d0:2c:29:ce:90] warm boot successfully,last reboot reason [application reboot].
2020/05/28  11:22:27
High
AP[Shed-R510@60:d0:2c:29:ce:90] joins with uptime [76] s and last disconnected reason [AP Restart : application reboot]
2020/05/28  10:34:33
High
Radio [5G] of AP[Shed-R510@60:d0:2c:29:ce:90] is ON
2020/05/28  10:34:33
High
Radio [2.4G] of AP[Shed-R510@60:d0:2c:29:ce:90] is ON
2020/05/28  10:33:31
High
AP[Shed-R510@60:d0:2c:29:ce:90] warm boot successfully,last reboot reason [application reboot].
2020/05/28  10:33:30
High
AP[Shed-R510@60:d0:2c:29:ce:90] joins with uptime [80] s and last disconnected reason [AP Restart : application reboot]
2020/05/28  04:52:04
High
Radio [5G] of AP[Shed-R510@60:d0:2c:29:ce:90] is ON
2020/05/28  04:52:04
High
Radio [2.4G] of AP[Shed-R510@60:d0:2c:29:ce:90] is ON

---------------------------------------
---------------------------------------

2020/05/28  11:23:31
High
Radio [5G] of AP[Shed-R510@60:d0:2c:29:ce:90] is ON
2020/05/28  11:23:31
High
Radio [2.4G] of AP[Shed-R510@60:d0:2c:29:ce:90] is ON
2020/05/28  11:22:27
High
AP[Shed-R510@60:d0:2c:29:ce:90] joins with uptime [76] s and last disconnected reason [AP Restart : application reboot]
2020/05/28  10:33:30
High
AP[Shed-R510@60:d0:2c:29:ce:90] joins with uptime [80] s and last disconnected reason [AP Restart : application reboot]
2020/05/28  04:51:00
High
AP[Shed-R510@60:d0:2c:29:ce:90] joins with uptime [75] s and last disconnected reason [AP Restart : application reboot]
2020/05/27  21:37:28
High
AP[Shed-R510@60:d0:2c:29:ce:90] joins with uptime [79] s and last disconnected reason [AP Restart : application reboot]
2020/05/27  16:40:08
High
AP[Shed-R510@60:d0:2c:29:ce:90] joins with uptime [177] s and last disconnected reason [Heartbeat Loss]


2 REPLIES 2

soporte_tecnico
New Contributor
I know this post is months old, but did you happen to get it fixed? I'm getting the same problems on one of our APs

Hi there,

Please try to set the preferred master and preferred secondary master for the unleashed network and see if you still encounter this issue.

Regards,
Syamantak Omer
Regards,
Syamantak Omer
Official Rep | Staff TSE | CWNA | CCNA | RASZA | RICXI
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