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R710 unleashed group. Do not connect new AP.

Anonymous
Not applicable
I have a working group of four R710.
Image_ images_messages_5f91c3f1135b77e2478f3f39_cf98c56b2d3da341973caf0481631984_RackMultipart20181018681301r0k-70b1ccb6-addd-48af-b03d-63ce7d56a101-270817841.png1539872891
But attempts to add new access points to the group are unsuccessful. New devices are updated to the latest firmware version, but are only visible in the section Admin & Service -> Administer -> Upgrade.
Image_ images_messages_5f91c3f1135b77e2478f3f39_a948c7a12ca7f378cef28e61dbcefb37_RackMultipart201810181276801gh-09d955ef-6592-4411-bbbc-b1a99c506c54-1376000081.png1539873403
I can connect to new AP only via SSH, since via HTTP (S) I only see one page.
Image_ images_messages_5f91c3f1135b77e2478f3f39_81d10ca9c6e5915942c413ca84e58cff_RackMultipart20181018116937nh9-0461dd6a-b47d-484a-a3bc-a12577059475-1749252419.png1539873874

After outputting the debug information to the syslog server, I get a recurring group of messages for the new point:
 Oct 18 14:46:10 wsgclient[540]: registration:692 Failed to init socket! ret:125 url:https://RuckusController/wsg/ap  
Oct 18 14:46:10 wsgclient[540]: communicatorInit:331 Init connection failed, ret:125, connectRetry:1395  
Oct 18 14:46:10 wsgclient[540]: cmrInit:141 Call 'crDefSocketInit()' failed, ip: port:443, ret:125/CR initial socket failed  
Oct 18 14:46:10 wsgclient[540]: crResloveAddrInfo:152 getaddrinfo failed, ret:-2/Name or service not known

I ask the club for help solving this riddle.
42 REPLIES 42

Anonymous
Not applicable
Can you try "set factory" in CLI and try again.
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Only the administrator's name and password has changed.

Anonymous
Not applicable
You've definitely selected three unattached devices. But there is one more device attached:

24:79:2a:33:e0:10 192.168.3.51 member 482 66 293324 1 0 1 R710 200.6.10.1.312 110.0.0.0.663

It differs in the previous version of the firmware. Is it possible for non-aligned devices to return to version 104.x, update it to 110.x, and only then update to 200.x?

Anonymous
Not applicable
You've definitely selected three unattached devices. But there is one more device attached:

24:79:2a:33:e0:10 192.168.3.51 member 482 66 293324 1 0 1 R710 200.6.10.1.312 110.0.0.0.663

It differs in the previous version of the firmware. Is it possible for non-aligned devices to return to version 104.x, update it to 110.x, and only then update to 200.x?

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Better not. Now:

44:1e:98:39:80:00 192.168.3.56 member 1 67 313520 1 0 1 R710 200.6.10.1.312 110.0.0.0.663

There is no connection with the master. Errors are repeated.
Need help specialist in firmware.

Anonymous
Not applicable
Please tell me which command switches the boot image from Image1 to Image2?

ken_liu_hkzv8ty
New Contributor II
You don't need to switch the image. I see you pasted the current version(200.6.10.1.312) is correct. so you just do a factory reset and reboot it to try.