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R710 Losing 5GHz

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tstuart
New Contributor

‎09-12-2024 12:27 PM

I have 2 R710's in my network. Both home run back to the core switch. 

For some reason the 5GHz keeps randomly disapearing (at least it appears to be random). 

Firmware is on the latest version (checked it just this morning) on both APs.

 

FW: 200.15.2.212.14

Powered by DC adapter (not poe)

 

I know this isn't alot of info, but I'm not really sure what all to provide to help troubleshoot this. 

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Squozen
Contributor III

‎09-13-2024 05:55 AM - edited ‎09-13-2024 11:33 AM

Check your diagnostic logs. You should see if the AP is detecting interference on the DFS channel and swapping to a new one. When that happens the AP must (by law) wait and ensure the channel is not being used by military/weather radar. The byproduct of this is the channel disappearing for a certain amount of time. If you see that happening, you need to tell the controller to not use the problematic channels. 

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