R700 no link on poe interface blinks on pwr dir

[jannis_jacobsen]

Weird issue with my R700.
It powers up on POE from my POE switch.
It's using about 7W.
I get no link on the PoE interface, so the nic is down.
The ap has been powered on for 30min, and the PWR and DIR leds are blinking.

Anything I can try out?
I tried resetting by pushing the reset button for 30 seconds, but there was no change on the leds and it did not reboot or anything.

[syamantakomer]

That means APs 1st eth port is providing power and second providing network access as shows in the below image? If yes, try SSH into the AP and run below commands.



get eth

Example output"

>get eth

Port  Interface  802.1X  Logical Link  Physical Link      Label
-----------------------------------------------------------------
0     eth0       None    Up            Up 1000Mbps full   10/100/1000 PoE
1     eth1       None    Up            Up 10Mbps full     10/100/1000

[jannis_jacobsen]

rkscli: get eth

Port  Interface  802.1X  Logical Link  Physical Link      Label
-----------------------------------------------------------------
0     eth0       None    Up            Up 1000Mbps full   10/100/1000 PoE
1     eth1       None    Up            Up 1000Mbps full   10/100/1000
OK

[syamantakomer]

This shows that both the interfaces are working fine.

You may try to switch the cables and see if that makes any difference.

[jannis_jacobsen]

have tried different cables.
the switch gets no link, only poe on the poe interface on the r700

[michael_brado]

Please open a ticket and request an RMA.