R700 no link on poe interface blinks on pwr dir
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11-29-2019 03:08 AM
Weird issue with my R700.
It powers up on POE from my POE switch.
It's using about 7W.
I get no link on the PoE interface, so the nic is down.
The ap has been powered on for 30min, and the PWR and DIR leds are blinking.
Anything I can try out?
I tried resetting by pushing the reset button for 30 seconds, but there was no change on the leds and it did not reboot or anything.
It powers up on POE from my POE switch.
It's using about 7W.
I get no link on the PoE interface, so the nic is down.
The ap has been powered on for 30min, and the PWR and DIR leds are blinking.
Anything I can try out?
I tried resetting by pushing the reset button for 30 seconds, but there was no change on the leds and it did not reboot or anything.
12 REPLIES 12
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11-29-2019 04:40 AM
That means APs 1st eth port is providing power and second providing network access as shows in the below image? If yes, try SSH into the AP and run below commands.
get eth
Example output"
>get eth
Port Interface 802.1X Logical Link Physical Link Label
-----------------------------------------------------------------
0 eth0 None Up Up 1000Mbps full 10/100/1000 PoE
1 eth1 None Up Up 10Mbps full 10/100/1000
Syamantak Omer
Sr.Staff TSE | CWNA | CCNA | RCWA | RASZA | RICXI
RUCKUS Networks, CommScope!
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get eth
Example output"
>get eth
Port Interface 802.1X Logical Link Physical Link Label
-----------------------------------------------------------------
0 eth0 None Up Up 1000Mbps full 10/100/1000 PoE
1 eth1 None Up Up 10Mbps full 10/100/1000
Syamantak Omer
Sr.Staff TSE | CWNA | CCNA | RCWA | RASZA | RICXI
RUCKUS Networks, CommScope!
Follow me on LinkedIn
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11-29-2019 05:01 AM
rkscli: get eth
Port Interface 802.1X Logical Link Physical Link Label
-----------------------------------------------------------------
0 eth0 None Up Up 1000Mbps full 10/100/1000 PoE
1 eth1 None Up Up 1000Mbps full 10/100/1000
OK
Port Interface 802.1X Logical Link Physical Link Label
-----------------------------------------------------------------
0 eth0 None Up Up 1000Mbps full 10/100/1000 PoE
1 eth1 None Up Up 1000Mbps full 10/100/1000
OK
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11-29-2019 05:05 AM
This shows that both the interfaces are working fine.
You may try to switch the cables and see if that makes any difference.
Syamantak Omer
Sr.Staff TSE | CWNA | CCNA | RCWA | RASZA | RICXI
RUCKUS Networks, CommScope!
Follow me on LinkedIn
You may try to switch the cables and see if that makes any difference.
Syamantak Omer
Sr.Staff TSE | CWNA | CCNA | RCWA | RASZA | RICXI
RUCKUS Networks, CommScope!
Follow me on LinkedIn
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11-29-2019 05:16 AM
have tried different cables.
the switch gets no link, only poe on the poe interface on the r700
the switch gets no link, only poe on the poe interface on the r700
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11-29-2019 02:52 PM
Please open a ticket and request an RMA.