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R510 Default login not working after hard reset

jgold422
New Contributor

‎08-09-2023 10:35 AM

Hello

After completing a factory reset on my AP 510 I cannot access the unleashes app while connected to Configure.Me. I am using the workaround for iOS users and I was able to find the APs IPAddress but I cannot login to unleashes with any combination of the default logins/passwords. 

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4 REPLIES 4

Vineet_nejwala
Moderator
Moderator

‎08-11-2023 01:28 AM

Hi @jgold422 

physical as well as CLI mode. Seems AP hasnt been able to complete it or it would had gone to the default setting. 

https://community.ruckuswireless.com/t5/RUCKUS-Self-Help/How-to-factory-reset-or-factory-default-dif...

Best Regards

Vineet

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george2525
New Contributor
In response to Vineet_nejwala

‎08-11-2023 11:14 AM

Is there a way to do a factory reset on the R510 via the Ruckus switch?  

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george2525
New Contributor

‎08-11-2023 11:10 AM

Hi Team,
I have a similar issue.  I am trying to do a factory reset.  It seems to go through the reset but the SSID only broadcasted a few times, then no longer will broadcast.  Also when I was able to connect to the SSID from my cell, I noticed that the IP was not set to the factory IP.

 

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Vineet_nejwala
Moderator
Moderator
In response to george2525

‎08-12-2023 10:49 PM

AP can be defaulted from AP itself either by physical button or the CLI mode. If there is a DHCP set on network AP would get DHCP IP after FD from the network.

Best Regards

Vineet

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