CommScope RUCKUS Community Forums

flo253 · ‎08-13-2023

One of my R510 APs power light is stuck on red. I have followed these instructions and it continues to stay red.

Physical Factory Reset an Access Points Ruckus

How to factory reset or factory default different types of Ruckus Access points? (technical guide.)

Please let me know if I need a RMA.

syamantakomer · ‎12-12-2023

Hi there,

You can only get replacement if you have purchased this AP from authorized RUCKUS Partner or reseller.

For the same, please open a Support case and our team should be able to help (if device is purchased from an authorized reseller/partner).

flo253 · ‎08-13-2023

flo253 · ‎08-17-2023

@Zairah can you help with this?

flo253 · ‎08-20-2023

Can I get an RMA approval???

flo253 · ‎08-20-2023

R510 AP stays red light