Poor signal to 1/3 of devices

[david_fawcett_e]

Hi.  I’m new to Ruckus and don’t know to much.  I have 3 R550’s running Unleashed in a 3500sq foot home.  I setup Unleashed as Mesh, not sure if that was a mistake.  All 3 R550’s are hardwired to the router.  About 1/3 of my devices show a poor signal all the time.  Most are Apple devices that never seem to be connected to the closest access point.  I’m trying to determine if adding a controller would help at all.  I’m read that a controller would add Fast Roaming 802.11r that apple devices support.  Thank you for any help!

[veno77]

@syamantak_omer according to your and @tony_heung comments the 200.10 unleashed firmware supposedly fixing the R550 poor performance was scheduled for Q1'2021. Now is already Q2 and 200.10 is still not released. When can we expect this to happen?

Thanks,

Veno

[tony_heung]

The revised release target is Q2'21, hopefully it would be mid Q2.

[jan_willem_henn]

Please look at this thread and see if that is a solution for you: https://forums.ruckuswireless.com/conversations/ruckus-unleashed/3-unleashed-r310-client-stickiness/...