OSX Clients Connected to AP, but not passing traffic

[jason_davis_793]

Anyone else experiencing issues with OSX clients connecting to APs, then randomly not being able to pass traffic/browse the internet?

We're seeing this primarily with OSX 10.11 clients. We have ZD1200s and R710s running 9.13.1

Ruckus support's latest fix was enabling Proxy ARP or upgrading to Sierra. But we just experienced the same issue with a Sierra device.

[ryan_casupanan_]

Thanks Bill.  So if I understand this right, arp requests from my gateway to client are being disrupted somehow and taking longer than normal and sometimes timing out.  The workaround is to either enable proxy arp or increase the arp cache time to 24 hours (according to Joseph LoBianco).  

[dtsblake_588878]

We were told by a Ruckus tech to set background scanning to 1800 secs.  For us, arp cache set to 24 hours did not help.

[james_buckey]

3600 from a Ruckus tech here.

[jason_davis_793]

All over the map...another ruckus engineer rec'd 600-900 seconds. Come on Ruckus...

[steven_veron]

Verify your channel widths. IOS has issues with 80Mhz channels.